45 Market Jew St, Penzance, TR18 2HY

We’re open Monday – Monday to Friday, 09:30. – 16:30

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

For all orders under the £50 limit we then add a fee to ship your order out to you. This £5 fee will be added at the final stage of your order. Minimum order is £10, not including the £5 shipping fee.

Which payment methods are accepted in the Online Shop?

With the Make Industries online store, we accept all major mastercard and visa debit/credit cards using either our Stripe or Square gateways, alternatively you can use PayPal!

How long will delivery take?

As our carrier is either Hermes or Royal Mail, your delivery will arrive within 2 – 5 working days as it will get shipped the next working day!

How secure is shopping in the Online Shop? Is my data protected?

All your data is safe! As you can see in the top left corner of your screen, we are also SSL Certificate registered and we look after your data as best as we can. For more, read our privacy policy.

What exactly happens after ordering?

After you order with us we are determined to get your order in the post as quickly as possible! If you order before 12:00 we can guarantee that your parcel will be in the post by that very same evening.

Every item in your package is safely secured before posting to avoid any unnecessary knocks on it’s journey to you!

Do I receive an invoice for my order?

You automatically receive a conformation email when you order through the website and if that wasn’t enough, we even send you another email telling you that we have sent your package!

Send us an email

This is form will send your email to the staff member that is on site the following working day. We work Monday to Saturday and we do check emails everyday when we are working!